The
growing concern of the delayed disposal of cases has greatly increased the
responsibilities of the courts. The rising expectations of the public necessitates
that court must adopt measures to improve its performance. The notable performance standards include access to
justice, expedition and timeliness, equality, fairness, and integrity,
independence and accountability, and public trust and confidence. Judges,
lawyers and court staff all play important roles in assuring the standards are
met, and the public is well served by the third important organ of the state.
In this backdrop, the importance of every
court staff's role cannot be
underestimated. It is imperative for every judicial officer to remember that their most important assets
are their staff, and that with adequate
training they can improve judicial efficiency to a significant level. To
provide public service in a befitting manner, special attention needed to be
paid to the training of the court staff. While there is little existing
standardized or formal training to prepare staff to better serve the people,
there is a growing concern to strengthen their capacity and help reduce the
agonies of the litigants public. Trained, efficient and effective court staff
would benefit the institution in many
ways--- high productivity, greater public
satisfaction, cost saving, better service delivery, help reduce delay
and restoration of the public confidence in the institution, to name a few.
A
detailed curriculum with standardized training modules based on staff training,
education, and professional development needs
to be prepared which center on
how to efficiently, effectively, and consistently assure that all the member of
staff are adequately prepared to serve
the public. Keeping in view the large
number of different categories of staff, specialized curriculum can't be developed.
However, in view of the similarities and commonalties in the job description,
the
following key areas should be addressed:
·
Ethics
and integrity
·
Court administration, case
processing/management
·
Organization
of case files (court filing system)
·
Service
of summons
·
Secretarial
work, and client service (public relations
·
Collection
of fees and financial management skills
·
Enforcement of court orders and execution of
judgment decrees.
Objectives
·
To
sensitize the staff to their relevant job description
·
To
enhance their skills in their relevant fields
·
To
help reduce delay
·
To
improve service delivery
·
To
make them litigants friendly
·
To bring positive changes in their attitudes
·
To
enhance public trust on the institution
·
To
help administer justice
·
To
make the public access easier to the courts.
Categories
of staff
·
Superintendent
to the District& Sessions Judge
·
Clerks
including English clerk and clerk of court to the SCJ
·
Stenographers
& Computer Operators
·
Reader
of the Courts
·
Accountant/Nazir&
Civil Nazir
·
Copying
Supervisor, clerk, Agent, Copyist
·
Examiner
·
Muharir
·
Bailiffs
and Process Servers
·
Chowkidars
·
Naib
Qasids
For each category, the following
courses are devised:
Superintendent and clerk of the court
Maintenance of record
and correspondence:
The superintendents to District &
Session judge and COC to SCJ are involve in the official correspondence and its
maintenance, therefore, they be trained in:
·
Drafting
official letters
·
Taking
notes
·
Preparation
of note sheets
·
Maintenance
of character rolls of the staff
·
Submission
of PER forms of the staff to the reporting officer
·
Preparation
of Duty roaster of the staff
·
Maintenance
of different registers
·
Distribution
of Agenda for the monthly meeting of the Judicial officers
·
Maintenance
of record
Activity: A letter has been received from the Registrar,
Peshawar High Court, asking for progress in the construction of a Record Room
in the District Courts.
·
Describe
the official procedure required to be adopted on receipt of the letter.
·
Put
up the letter to the District & Sessions Judge on a proper note sheet,
·
Prepare
a draft reply,
·
Adopt
the next procedure, following the approval.
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Stenographers and computer operators
In this era of information technology, IT skilled staff are of significant importance. Efficient and
n become properly trained stenos and
computer operators can become helping hand to the judicial officers. They can
greatly help the judges in timely writing of judgments and orders. An efficient
steno and computer operator must possesses skills in;
·
In
short hand
·
Dictation
of orders and judgments
·
Preparation
of computerized statistical data
·
Preparation
of automated cause list
·
Preparation
of Monthly statements
·
Preparation
of inspection notes
·
Expert
use of the computer
·
Maintenance
of the computer system
·
Command
over the key punching
·
Collection
and computerizing the court data
Activity for
stenographers: The instructor shall dictate a paragraph to the stenographers,
who shall then, type it.
Evaluate accuracy in
short hand, typing speed and accuracy in language.
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Activity for KPOs:
Prepare the monthly statement (of statistical data of Disposal based Performance
Evaluation Proforma-DPEP), showing institution and disposal of cases in the
court.
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Readers:
Readers of the court set next to the judge. They remain in
contact with the litigants in the court room. Trained and skilled readers can
effectively plays an important role in the quick dispensation of justice. The
proper maintenance of the daily diary and
prioritization of cases by the reader help the smooth running of judicial
business ,therefore, all the readers must be proficient in the;
·
Preparation
of daily cause list
·
Maintenance
of daily dairy
·
Maintenance
of relevant registers
·
Scrutiny
of plaint, appeals, revision to check: court fee, etc
·
Giving proper parcha peshi to the parties
Activity: Scrutinize a
given plaint.
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Accountant/Nazir:
Accountant and Nazir deals with the financial matters of the
district courts. They must possess skills in the;
·
Maintenance
of the record of the signature of all the judicial officers
·
Preparation
of pay & TA bills of the judges and staff
·
Preparation
of contingency bills
·
Maintenance
of relevant registrars
·
Maintenance
of accounts
Activity: Prepare monthly
budget.
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Copying
Supervisor, Agent ,Clerk and Copyist:
The copying
branch is one of the busiest place in
the district courts. During the course of proceedings and after the disposal of cases, parties have
to get copies of the record. It is
complained that the performance of the
copying branch is not up to the expectations of the litigants public. Many
factors contributes to the efficient performance of the copying
branch---sensitization of the staff to their duty, lack of supervisions by the
high ups and lack of proper training of the staff, to name a few. Thus, the
staff of the copying branch must be formally trained in the;
·
Maintenance
of receipt book for copies
·
Keeping
of accounts of receipts
·
Keeping
of receipts of issuance of copies
·
Proper
maintenance of applications for copies
·
Sanctioning
of applications for copies
·
Keeping
of all the files in lock
·
Maintenance
of register in form CD-8
·
Maintenance of accounts of the copying branch
Examiner:
Like other staff of the copying branch, the examiner also
play a key role in providing copies to the parties. His role, being supervisory
in nature, can minimize the chances of misuse of the powers by the copying
staff. To ensure his effective role, he must be sensitize in the areas of;
·
Revision
of copies
·
Examination
the copies
·
Certifying
the copies
·
Stamping
the copies
·
Paging
the copies
·
Endorsing
the copies
·
Cancelation
of the defective copies
·
Supervision
of the copyist
·
Timely
Preparation of copies
Activity: A plaintiff
seeks copies of plaint, written statement, issues, evidence of parties and
judgment and decree of a civil suit.
·
List
the necessary formalities mentioned in the High Court Rules and Orders.
·
Prepare
copies of the required documents per the said rules.
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Muharir:
Muharir is the custodian of the record of the court. He
receive the cases after being admitted by the presiding officer of the court.
His prime duty is to prepare summon/notice to inform the opposite party that a
lis has been filed against him. An efficient and trained Muharir can
considerably help in the quick disposal of cases by issuing timely process. To
achieve this end, all Muharirs, must be trained in;
·
Registration
of cases in the relevant registers
·
Preparation
of checklist to the files
·
Preparation
and issuance of process
·
Preparation
of different Performa's
·
Maintenance of the court record
·
Preparation
of different statements
·
Maintenance
of chronological list of cases
·
Keeping
files in tidy conditions
·
Maintenance
of different registers
·
Compilation
of record
·
Preparation
of index of the decided cases
·
Consignment
of record on time
Activity: Compile,
complete and consign a civil suit after its decision by the Presiding
Officer. Follow the relevant High Court Rules and Orders.
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Naib
Nazir:
·
Noting
the particulars of every process issued
·
Maintenance
of relevant registers
·
Consignment of cases to the record room
·
To
give diet money to the official witness deposited by the parties
·
Custodian
of different registers
Bailiffs
and process servers:
Bailiffs and process servers are the foot soldiers of the
judiciary. They are the field workers and remain in close contact with public
especially, the litigants. They visit the field on daily basis to serve the
process of the court and inform the parties about the litigation pending
against them. Their role in the administration of justice is of vital
importance. They can play a significant role in the delay reduction if they are
properly trained. They are needed to be sensitize in the following key areas;
·
How
to note the particulars on the processes
·
How
to service summons, notices
·
How
to execute warrants including warrant of attachment
·
How
to payment diet money to witnesses
·
How
to manage sale in certain in circumstances
Activity: A notice is
issued by the Presiding Officer, which is to be affixed on the residence of
the opposite party (defendant).
·
What
legal formalities are to be fulfilled?
·
Write
a report of the proceedings.
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